Privacy Policy

Contents

• 1. Introduction
• 2. Information we may collect from you
• 3. IP Addresses and Cookies
• 4. Where we store your Personal Data
• 5. Uses made of the Information
• 6. Disclosure of your Information
• 7. Your Rights
• 8. Access to Information
• 9. Changes to our Privacy Policy
• 10. Contact

1. Introduction

Edesk247 Ltd ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use [which can be found at wwwedesk247.com] and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 ("the Act"), the data controller is Edesk247 Ltd of 68 Derby Street, Manchester, M8 8AT

We may collect and process the following data about you:

• Registration information that you provide by filling in the registration form on our site www.edesk247.com ("Our Site").
• Information provided by you in using the edesk247 service ("Our Service"), (either as a personal user or as an additional user on a subscription account).
• We may also ask you for information when you report a problem with Our Service.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to Our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve Our Service and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise Our Service according to your individual interests.
• To speed up your searches.
• To recognise you when you return to Our Service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to Our Service.

All information you provide to us is stored on our secure servers. All data transactions including any electronic payment transactions will be encrypted using industry standard 128 bit SSL technology. Where we have given you (or where you have chosen) a password which enables you to access Our Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Uses made of the Information

We use information held about you in the following ways:

• To ensure that content from Our Service is presented in the most effective manner for you and for your computer.
• To provide you with information or services that you request from us or which we feel may interest you.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to Our Service.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If eDesk247 Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [which can be found at www.edesk247.com] and other agreements; or to protect the rights, property, or safety of eDesk247 Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at enquiries@edesk247.com.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

9. Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by Email.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@edesk247.com.